Ratings based on 9 verified reviews
4.0 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.0 Hotel condition
AirAsiaGo-verified reviews
by a verified traveller
Posted 12-Aug-2018 on Hotels
Had everything we needed. No frills but perfectly good.
Comment from Hotel Management
16-Aug-2018 by Marie M. CSR Metropole Résidence Toulouse , Hotel Management
Dear Guest,
Thank you for your feedback; we continue to make change and improve everyday, we look forward to seeing you soon!
Recommended
for Everyoneby a verified traveller
Posted 01-Nov-2017 on Expedia
Cons: Instructions for the microwave oven
i enjoyed the central location - 1 minute from the metro.
Comment from Hotel Management
15-Nov-2017 by Martha, Hotel Management
Dear Guest,
Thank you for staying at the Metropole Residence.
We appreciate your feedback and we will include a microwave notice for guests.
We look forward to welcoming you again soon.
Metropole Residence Toulouse
CSR
Martha M.
Recommended
for Everyoneby a verified traveller from Wales
Very central
Posted 20-Oct-2017 on ExpediaVery central hotel . Atmospheric, typical French apartment . Good size and very clean. Great views. Very good booking experience .
Comment from Hotel Management
15-Nov-2017 by Martha, Hotel Management
Dear Guest,
Thank you for staying at the Metropole Residence Toulouse.
We thank you for your patronage and appreciate your feedback.
We look forward to welcoming you again soon.
Martha M.
Recommended
for Everyoneby a verified traveller from Los Angeles, CA, USA
Great spacious apt in a fantastic location
Posted 15-Jul-2017 on ExpediaThe apartment was clean, very well decorated, comfortable, fully equipped, and in a fantastic location.
I would definitely stay there again, and I would recommend it to friends and colleagues.
by a verified traveller
Posted 14-Oct-2018 on Hotels
Comment from Hotel Management
14-Oct-2018 by Martha M., Hotel Management
Thank you for your stay!
by a verified traveller from ニューヨーク
民泊でした。
Posted 13-Jun-2018 on Hotels受付ロビーもなく無人のため、民泊だという
事が到着した際に判明。
前以て入館コード、鍵ボックスを開けるコード番号がメールで届きますが、
入館コードでマンションには入ったものの、
鍵ボックスの場所が不明。 郵便箱にも
10キーボタンはなく、メールに記載の
電話番号に電話しても不在。 真夜中
だったため、このまま宿泊費を捨てて
他のホテルへ移ろうかと考えたところ、
たまたまタバコを吸うためにマンションの
外に出てきた別の宿泊者に助けられ、
トウルーズ現地の管理人に電話が繋がり、
やっとこさ鍵ボックスの場所を知らされて
部屋に入れました。 1LDKぐらいで同じ
料金で泊まれるホテルに比べて広い、
まあまあ綺麗にしています。
ただ、それよりも何よりもまずは
民泊だと謳って欲しいのと、現地
管理人につながる電話番号をメールにて
通知してもらう事が必要。
by a verified traveller from Barcelona
Not as described !!!!
Posted 09-Dec-2017 on ExpediaTh place it’s old , not really clean , beds where horrible and the linens felt old and crappy. The guy who met us at the entrance was very nice , that’s why the stars to that.
Comment from Hotel Management
19-Dec-2017 by Stephane Alcaraz, Property Owner, Hotel Management
Dear Joan,
We appreciate your feedback however we are very surprised by your comments:
The Residence and every apartment has been entirely renovated. Beds and linens are new.
Could you share with us what you felt wasn’t up to your expectations?
Finally, we are a Serviced Apartment and not a hotel, hence we do not have stars.
We look forward to receiving your feedback.
by JEROME
Posted 31-Oct-2017 on Hotels
Bonjour,
Déplacement à titre professionnel, d'une durée de 7 jours. Tres bon séjour - coin cuisine bien aménagé vaisselle un peu grasse je l'ai relavé après utilisation, lit agréable et propre, seul problème une évacuation de l'eau de douche (douche italienne) bouchée
Comment from Hotel Management
15-Nov-2017
Cher client,
Nous vous remercions de votre séjour et de vos commentaires. Nous avons signalé à notre équipe de porter une attention particulière à la vaisselle; la vérification des évacuation dans les salles de bains a également été effectuée.
Nous espérons vous revoir très prochainement au sein de notre Résidence.
Cordialement,
Stéphane Alcaraz
by a verified traveller from São Paulo, Brasil
Close to every thing you need.
Posted 25-Sep-2017 on ExpediaBusiness Travelers I recomend, it's neer to a lot os good places to eat good food and nice place full of people going around.
Comment from Hotel Management
15-Nov-2017 by Martha, Hotel Management
Dear Guest,
Thank you for staying at the Metropole Residence Toulouse and thank you for your patronage.
We look forward to welcoming you again soon.
Metropole Residence Toulouse
CSR
Martha M.