Ratings based on 11 verified reviews

4.2 out of 5
88% of guests recommend
4.1 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller

Posted 19-Jul-2019 on Expedia
Great location, easy access, spacious, clean and excellent air conditioning. Hope to visit again
Comment from Hotel Management
19-Jul-2019 by Martha M., Hotel Management
Dear Guest, thank you for your comments. We look forward to welcoming you again soon! CSR Metropole Residence Toulouse
5 out of 5
by a verified traveller from Chemainus, BC, Canada

Posted 08-Jun-2019 on Expedia
Great location. Quiet. Owner in same building, very attentive, responded to requests immediately and gave good recommendations.
Comment from Hotel Management
12-Jun-2019 by Martha M., Hotel Management
Thank you! We hope to see you again. Metropole Residence Toulouse
5 out of 5
by a verified traveller

Posted 12-Aug-2018 on Hotels
Had everything we needed. No frills but perfectly good.
Comment from Hotel Management
16-Aug-2018 by Marie M. CSR Metropole Résidence Toulouse , Hotel Management
Dear Guest, Thank you for your feedback; we continue to make change and improve everyday, we look forward to seeing you soon!
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 01-Nov-2017 on Expedia
Cons: Instructions for the microwave oven
i enjoyed the central location - 1 minute from the metro.
Comment from Hotel Management
15-Nov-2017 by Martha, Hotel Management
Dear Guest, Thank you for staying at the Metropole Residence. We appreciate your feedback and we will include a microwave notice for guests. We look forward to welcoming you again soon. Metropole Residence Toulouse CSR Martha M.
5 out of 5
Recommended
for Everyone
by a verified traveller from Wales

Very central

Posted 20-Oct-2017 on Expedia
Very central hotel . Atmospheric, typical French apartment . Good size and very clean. Great views. Very good booking experience .
Comment from Hotel Management
15-Nov-2017 by Martha, Hotel Management
Dear Guest, Thank you for staying at the Metropole Residence Toulouse. We thank you for your patronage and appreciate your feedback. We look forward to welcoming you again soon. Martha M.
5 out of 5
Recommended
for Everyone
by a verified traveller from Los Angeles, CA, USA

Great spacious apt in a fantastic location

Posted 15-Jul-2017 on Expedia
The apartment was clean, very well decorated, comfortable, fully equipped, and in a fantastic location. I would definitely stay there again, and I would recommend it to friends and colleagues.
4 out of 5
by a verified traveller

Posted 14-Oct-2018 on Hotels
Comment from Hotel Management
14-Oct-2018 by Martha M., Hotel Management
Thank you for your stay!
2 out of 5
by a verified traveller from ニューヨーク

民泊でした。

Posted 13-Jun-2018 on Hotels
受付ロビーもなく無人のため、民泊だという 事が到着した際に判明。 前以て入館コード、鍵ボックスを開けるコード番号がメールで届きますが、 入館コードでマンションには入ったものの、 鍵ボックスの場所が不明。 郵便箱にも 10キーボタンはなく、メールに記載の 電話番号に電話しても不在。 真夜中 だったため、このまま宿泊費を捨てて 他のホテルへ移ろうかと考えたところ、 たまたまタバコを吸うためにマンションの 外に出てきた別の宿泊者に助けられ、 トウルーズ現地の管理人に電話が繋がり、 やっとこさ鍵ボックスの場所を知らされて 部屋に入れました。 1LDKぐらいで同じ 料金で泊まれるホテルに比べて広い、 まあまあ綺麗にしています。 ただ、それよりも何よりもまずは 民泊だと謳って欲しいのと、現地 管理人につながる電話番号をメールにて 通知してもらう事が必要。
2 out of 5
by a verified traveller from Barcelona

Not as described !!!!

Posted 09-Dec-2017 on Expedia
Th place it’s old , not really clean , beds where horrible and the linens felt old and crappy. The guy who met us at the entrance was very nice , that’s why the stars to that.
Comment from Hotel Management
19-Dec-2017 by Stephane Alcaraz, Property Owner, Hotel Management
Dear Joan, We appreciate your feedback however we are very surprised by your comments: The Residence and every apartment has been entirely renovated. Beds and linens are new. Could you share with us what you felt wasn’t up to your expectations? Finally, we are a Serviced Apartment and not a hotel, hence we do not have stars. We look forward to receiving your feedback.
4 out of 5
by JEROME

Posted 31-Oct-2017 on Hotels
Bonjour, Déplacement à titre professionnel, d'une durée de 7 jours. Tres bon séjour - coin cuisine bien aménagé vaisselle un peu grasse je l'ai relavé après utilisation, lit agréable et propre, seul problème une évacuation de l'eau de douche (douche italienne) bouchée
Comment from Hotel Management
15-Nov-2017
Cher client, Nous vous remercions de votre séjour et de vos commentaires. Nous avons signalé à notre équipe de porter une attention particulière à la vaisselle; la vérification des évacuation dans les salles de bains a également été effectuée. Nous espérons vous revoir très prochainement au sein de notre Résidence. Cordialement, Stéphane Alcaraz
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