Ratings based on 550 verified reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller

Posted 03-Nov-2018 on Hotels
A beautiful hotel in beautiful surroundings.
Comment from Hotel Management
03-Nov-2018 by Betty, Hotel Management
Thanks for choosing us
5 out of 5
by a verified traveller from Belfast

Posted 01-Nov-2018 on Expedia
Good hotel,staff friendly and very helpful. Good breakfast
Comment from Hotel Management
03-Nov-2018 by Betty, Hotel Management
Thanks for choosing us
5 out of 5
by a verified traveller

Posted 10-Oct-2018 on Expedia
Comment from Hotel Management
16-Oct-2018 by all staff of Grand Hotel Villa Politi, Hotel Management
Thanks to choosing us
5 out of 5
by a verified traveller

Great Sicilian hotel

Posted 10-Oct-2018 on Hotels
Fantastic hotel to stay at with good facilities (the Winston Bar happy hour is a must - ask for Cristiano!) and with the south of Sicily on the door step. We recommend the garden and the pool. Ortigia is about 25 minutes away and a great place for food. We hope to stay again in the future!
Comment from Hotel Management
16-Oct-2018 by Betty, Hotel Management
Thanks to choosing us.
5 out of 5
by a verified traveller from Toronto

Posted 03-Oct-2018 on Expedia
Classy, beautiful, old-world charm, perfect service
Comment from Hotel Management
16-Oct-2018 by Betty, Hotel Management
Thanks to choosing us
5 out of 5
by a verified traveller from New York City

Posted 30-Sep-2018 on Expedia
I have stayed at the hotel numerous times and each time I have been most favorably impressed. There is a very good vibe of classic elegance that is most enjoyable. The pool is one of the best in Italy, a welcome amenity during the warm weather. The management is friendly and attentive. I am happy to give this hotel my most enthusiastic recommendation.
Comment from Hotel Management
03-Oct-2018 by Betty, Hotel Management
Thanks for choosing us
5 out of 5
by a verified traveller

Posted 29-Sep-2018 on Hotels
Welcome reception lady was professional but could have been more welcoming and could have offered info / maps, transport etc had to keep asking Otherwise wonderful stay particularly in the restaurant-well done and thanks
Comment from Hotel Management
03-Oct-2018 by Betty, Hotel Management
Thanks for choosing us
5 out of 5
Recommended
for Everyone
by a verified traveller from Surrey

Beautiful and elegant hotel

Posted 18-Sep-2018 on Expedia
Pros: The hotel was was set in beautiful grounds, the swimming pool was perfect. We enjoyed a leisurely breakfast in the hotel the food was excellent.
Location: The hotel was located un an idea area, we used the open tour bus each day to visits different places of interest, we would recommend visiting Ortigia
The hotel was was set in beautiful grounds, We found all the staff very friendly and approachable. We thoroughly enjoyed our 2 week stay at the hotel.
Comment from Hotel Management
25-Sep-2018 by Betty, Hotel Management
Thanks to choosing us
4 out of 5
Recommended
for Everyone
by a verified traveller from Birmingham

Lovely grand hotel

Posted 18-Aug-2018 on Expedia
Wonderful setting in old quarries close to archeological site. Need car (10€ into Ortigia with taxi) excellent pool with Cristiano ( (works in credibly hard ) attending whho could not have been kinder or friendlier. He and cleaning lady on 3rd floor were friendliest staff. One blond waitress was friendly at the bar. Except for them staff were very cold and did not make us feel welcome at all. Even on check out never asked if we enjoyed stay just reminded to give key back. Shower was very small with black mould all around bottom on sealant. Not cleaners fault - needed stripping out and replacing. Waiters at breakfast not friendly at all. No one offered porter to help with 3 large bags. Parking ample. Excellent air conditioning. Rooms good size. Syracusa and South East Sicily marvellous !
5 out of 5
by a verified traveller

Feels like stepping back in time ......

Posted 07-Aug-2018 on Hotels
Amazing old villa in perfect condition! Loved it all especially the restaurant. Christian in the pool area went out of his way with exceptional service ,
Comment from Hotel Management
14-Aug-2018 by Betty, Hotel Management
Thanks to choosing us