Ratings based on 3,606 verified reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller

Posted 21-Jan-2019 on Expedia
Love the beach location. Like that even the lagoon rooms have a great view. Food servers friendly and hard working. Don't like the sales/badgering of massage and concierge staff
2 out of 5
by a verified traveller

Posted 21-Jan-2019 on Expedia
Stayed here 11 times in the past 12 years but never again! We are Royal Beach Clubbers and they have taken everything away since it has become a Marriott property. Wanted to charge me $105 for a week for a mini fridge! Alcohol is now limited to beer and wine. It had a great family feel before, now its corporate obviously!
4 out of 5
by a verified traveller from Toronto, Ontario

Posted 21-Jan-2019 on Expedia
The beach is amazing! Staff are very accommodating and helpful. And there maybe Time Share stuff but they are not really pushy which is great!!!!
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Jan-2019 on Expedia
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Jan-2019 on Expedia
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Jan-2019 on Expedia
3 out of 5
by a verified traveller

Posted 14-Jan-2019 on Expedia
Location was close to airport. Pools were nice. Staff was pleasant
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 13-Jan-2019 on Expedia
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Jan-2019 on Expedia
5 out of 5
by a verified traveller from Castro valley ca

Posted 09-Jan-2019 on Expedia
The customer service is beyond amazing. They were so accommodating to us by allowing us to check in early and stay later due to our flight. Everyone is so attentive and friendly. We will definitely visit again. Thank you Westin!