Ratings based on 518 verified reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
AirAsiaGo-verified reviews
4 out of 5
by a verified traveller

Posted 16-Mar-2019 on Expedia
Overall the room we had was everything we needed. The beds weren’t great as they had springs coming through however the pillows were great. The shower was very nice! One thing that did slightly worry me - every time our neighbours opened or closed the door it felt as if they were coming in to our room causing us to jump out of our skin, we then discovered it was like this becuSe the door frame wasn’t attached over one side. Slightly concerning.
4 out of 5
by a verified traveller

Posted 06-Mar-2019 on Expedia
Ideally situated bang in centre of liverpool, empire theatre ,walker art gallery, phillarmonic hall, allwithin walking distance. 10 mins each way. Albert dock 5 mni taxi ride £5-£6. Use secure parking heathfield street straight across road ,indoor secure parking £4.70 for 24hrs brilliant value.
1 out of 5
by a verified traveller

Posted 04-Mar-2019 on Expedia
Noisy as hell. We ended up booking another room in a different hotel after the 1st night of our stay here.
3 out of 5
by a verified traveller

Posted 26-Feb-2019 on Expedia
Visited this hotel for my anniversary the room was nice and certainly large enough. However when we went up to it it was clear it hadn't been cleaned as the smell and marks left in the toilet were evidence enough and the bathroom was lacking any soap. The staff were friendly but didn't tell us any thing about the place such as breakfast deals or even the wifi password, just handed us a key and sent us off. In an ideal location just down from the station and close to all the main attractions and shopping.
4 out of 5
by a verified traveller from Yorkshire UK

Posted 04-Feb-2019 on Expedia
On the doorstep for everything & Couldn't fault a thing. I would definitely stay again preferably in a room with a window as had no idea if it was day or night but that didn't make any difference to the stay. Staff on arrival couldn't be faulted. Good choice all round
4 out of 5
by a verified traveller

Posted 12-Jan-2019 on Expedia
Lovely hotel staff very friendly and the rooms weee very clean .
3 out of 5
by a verified traveller

Posted 06-Jan-2019 on Expedia
Near to the City and walking distance to Limestreet Train Station
5 out of 5
by a verified traveller

Posted 06-Jan-2019 on Expedia
Very central, friendly staff, hot water a bit too hot, would have to be careful with children having showers/washing hands as the water suddenly would go scalding hot.
4 out of 5
by a verified traveller

Posted 19-Dec-2018 on Ebookers
Centrally located. Good value for what we paid(£35 for tue night stay). Only slight issues were some mould around the bath seals and a toilet with faulty system that gurgled all night!
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 13-Dec-2018 on Expedia