Ratings based on 400 verified reviews

3.4 out of 5
73% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
AirAsiaGo-verified reviews
3 out of 5
by a verified traveller

Posted 16-Mar-2019 on Expedia
The advantage to this property was its proximity to downtown Palm Springs. It was very noisy. Upstairs neighbours were walking very heavily and talking very loud overhead during the night. When we informed the front desk, they smiled and said, “OK”. Didn’t seem to care for our comfort.
2 out of 5
by a verified traveller

Posted 14-Mar-2019 on Expedia
Room smelled the first night. Fridge very loud and right beside bed. Overall needs an update.
1 out of 5
by a verified traveller

Posted 03-Mar-2019 on Expedia
Nothing I thought the owner was really good to me and my husband so we continued our bookings at the music land and built a feiendly relationship with the Lady of the hotel and my husband had a bad night and got loud after a late hour of night the daughter was in my face and the next morning I apologized for the way he acted and if I can rent the room another night she said no leave and the room had someone's belongings like someone had been already using the room there is mold in the shower jast a mess
4 out of 5
by a verified traveller

Posted 24-Feb-2019 on Expedia
We liked the proximity to the downtown and to the golf courses. Good parking facilities,comfortable beds. Reno's were underway but not at all disturbing. The floors are tile and need to be scrubbed they were messy. This is a budget hotel and is very good for the location and the price
Comment from Hotel Management
25-Feb-2019 by Musicland, Hotel Management
Thank you for sharing your experience. We are glad you liked it and hope to see you again as a guest.
4 out of 5
by a verified traveller

Posted 20-Feb-2019 on Expedia
Good basic room, clean. Staff was friendly and helpful
Comment from Hotel Management
25-Feb-2019 by Musicland Hotel, Hotel Management
Thanks for visiting. We hope you enjoyed Palm Springs!
1 out of 5
by a verified traveller

Posted 28-Jan-2019 on Expedia
Room is so bare it’s like a prison room! Not even a bedside light to read by just one ceiling light. Not cozy or welcoming at all.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 25-Jan-2019 on Expedia
5 out of 5
by a verified traveller

Posted 22-Jan-2019 on Expedia
location was excellent. Front desk staff friendly helpful and knowledgable. We had second floor king which included a kitchenette with microwave coffee machine and stove. very spacious clean and comfortable.
5 out of 5
by a verified traveller from Palm Springs

Posted 12-Jan-2019 on Expedia
Safe and cozy little place we love our visits here thank you Music land for your hospitality and your kindness
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
Thank you for staying with us. We are glad you liked it
1 out of 5
by a verified traveller

Posted 05-Jan-2019 on Expedia
Feel bad writing this, as the family that runs it is quite nice. The room was quite distressed and tired. Also, the owner used this room as an Indian Kitchen for two months, so it had a heavy odor. Nice to have a kitchen, but not one thing supplied, not even a dish cloth or utensil. We were told the pool was heated, but it was freezing, the hot tub only had one jet working. Stark bare walls, no head board. Bathroom was clean, but very old looking. Too bad, as this retro place has amazing potential. If it's called musicland, why not display pictures relating to music, or something. They loaned us bikes for free which was very nice. Hotel is walking distance to downtown, if you are open to walking 10 - 15 mins in the heat.
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
I do apologize for the unsatisfactory stay with us. I will do my best to address the issues you have mentioned. We are consistently improving our hotel.Please come back and give us another try.