Ratings based on 381 verified reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller from Palm Springs

Posted 12-Jan-2019 on Expedia
Safe and cozy little place we love our visits here thank you Music land for your hospitality and your kindness
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
Thank you for staying with us. We are glad you liked it
1 out of 5
by a verified traveller

Posted 05-Jan-2019 on Expedia
Feel bad writing this, as the family that runs it is quite nice. The room was quite distressed and tired. Also, the owner used this room as an Indian Kitchen for two months, so it had a heavy odor. Nice to have a kitchen, but not one thing supplied, not even a dish cloth or utensil. We were told the pool was heated, but it was freezing, the hot tub only had one jet working. Stark bare walls, no head board. Bathroom was clean, but very old looking. Too bad, as this retro place has amazing potential. If it's called musicland, why not display pictures relating to music, or something. They loaned us bikes for free which was very nice. Hotel is walking distance to downtown, if you are open to walking 10 - 15 mins in the heat.
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
I do apologize for the unsatisfactory stay with us. I will do my best to address the issues you have mentioned. We are consistently improving our hotel.Please come back and give us another try.
3 out of 5
by a verified traveller from wyoming, us

Posted 04-Jan-2019 on Expedia
Even with assistance from management, could not get TV to work.
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
Judi, Thanks for staying with us. I do apologize for the TV malfunction. We have remedied the cable box issue.
3 out of 5
by a verified traveller from wyoming, us

Posted 04-Jan-2019 on Expedia
The floor was cement, painted gray, no carpet, no rugs.
5 out of 5
by a verified traveller from Colton, us

Posted 03-Jan-2019 on Expedia
Everything was clean and you can tell that they went out of their way to make everything look nice.
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
Thank you for your review. We are glad you liked it :)
5 out of 5
by a verified traveller

Posted 01-Jan-2019 on Expedia
I liked the tile floors that were very clean. No nasty carpeting! The kitchenette was nice, also.
Comment from Hotel Management
03-Jan-2019 by Musicland, Hotel Management
Thank you for staying with us. We are glad you liked it. We hope to see you again soon.
3 out of 5
by a verified traveller

Posted 29-Dec-2018 on Expedia
It’s just ok. The rooms were very odd. There were no lamps, art, chairs (except a small pull up at the desk)or hooks for towels. The beds were comfortable and very clean. The people at the desk were very nice. The hot tube was hot and clean. The walkways look like roads in New England.......full of pot holes with loose cement all over the place. We got this at the last minute and were able to take our dog. I’m still not sure why it’s named musicland though.
4 out of 5
by a verified traveller

Posted 27-Dec-2018 on Expedia
Convenient, quiet, excellent staff, room was spotless, for my budget- it was a good choice— I’d stay again
Comment from Hotel Management
16-Jan-2019 by musicland, Hotel Management
Thanks for staying with us :)
5 out of 5
by a verified traveller from Joshua Tree, CA

Posted 15-Dec-2018 on Expedia
Rooms have recently been remodeled. Comfortable beds with nice linens. Easy parking. Close to downtown restaurants and attractions. Good value for the price I paid.
Comment from Hotel Management
15-Dec-2018 by musicland, Hotel Management
DaleO, Thanks for staying with us. We are glad you liked it. Come back whenever you are back in Palm Springs. We would love to have you back as a guest!
3 out of 5
by a verified traveller

Posted 12-Dec-2018 on Expedia
The pool was nice. After room cleaning our dirty cups were just left - and no new ones put out. Coffee machine was not cleaned and no new supplies left. Not end of the world, but pretty careless.
Comment from Hotel Management
14-Dec-2018 by musicland, Hotel Management
Hi Don, Thank you for taking the time to leave a review. We are glad you liked the pool area. I will also make aware to housekeeping of their careless mistakes. We will be happy to have you back as a guest to show you a better experience. Please contact us so we can arrange that when you are ready.