Ratings based on 328 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
AirAsiaGo Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall good hotel

Posted 26-Feb-2018 on Expedia
Bed was hard. Lots of noise coming from the hall but that is just a roll of the dice. Facility is nice, hot tub, workout area, on a bus line, Rex's restaurant is part of the hotel - was good.
Comment from Hotel Management
28-Feb-2018 by Rianne, Hotel Management
Thank you for the feedback, we hope to see you in future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2018 on Expedia
A typically Holiday Inn, but clean with very friendly staff and the free breakfast is a great value.
Comment from Hotel Management
28-Feb-2018 by Rianne, Hotel Management
Thank you for the kind review!
4 out of 5
Recommended
for Everyone
by A verified traveller

Liked the hotel shuttle to the resort and Rex's.

Posted 20-Feb-2018 on Expedia
Pros: Great restaurant and friendly staff
Cons: Room size is on the small size for a suite
Location: Close to the ski resort and in town activities.
Very nice stay at an affordable hotel. Kids enjoyed the pool, the adults enjoyed breakfast and the bar at Rex's.
Comment from Hotel Management
21-Feb-2018 by Rianne, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay
4 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 30-Jan-2018 on Hotels
Comment from Hotel Management
05-Feb-2018 by Candace, Hotel Management
Thank you for your review, we hope to earn a perfect 5 from you during your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly helpful staff and excellent restaurant

Posted 29-Jan-2018 on Expedia
Pros: Staff and restaurant.
Cons: Heating unit too loud!
The staff was very helpful in providing information and support for getting to and from the ski-hill and, after check-out, offered equipment storage and shower/change facilities at the end of the ski-day. The only gripe I had was that the heating unit in the room was very loud when it came on. The restaurant attached to the hotel was surprisingly good. I generally don't expect much from chain-hotel restaurants but this one offered interesting and well made dishes. I think most of the patrons were locals and not just hotel guests.
Comment from Hotel Management
31-Jan-2018 by Rianne, Hotel Management
Thank you for the wonderful comments of both our restaurant and our hotel. We are glad you enjoyed everything!
5 out of 5
by A verified traveller

Great 4 day getaway!

Posted 13-Jan-2018 on Hotels
Family of 4. Heart of the City. Rex’s restaurant was so amazing!( inside Hotel). Will definitely book again! The indoor pool was really nice to relax after a long day!
Comment from Hotel Management
19-Jan-2018 by Candace, Hotel Management
Thank you for your feedback, we hope to see you again soon!
5 out of 5
by Janine

Hometown Family Service

Posted 04-Jan-2018 on Hotels
Service was outstanding. I felt like I was with family. STEAMBOAT is like a Hallmark Christmas Town. Just picturesque! Everything I dreamed our Christmas vacation would be for our family. The staff at the Holiday Inn were just the Star topping the tree! Thank you All.
Comment from Hotel Management
09-Jan-2018 by Holiday Inn, Hotel Management
We appreciate your kind words, Steamboat really is wonderful! Hope to see again soon.
5 out of 5
by Patricia

Posted 04-Dec-2017 on Hotels
The people were fantastic. The restaurant in the hotel was excellent. Everything was clean and neat.
Comment from Hotel Management
09-Dec-2017
Thank you for your kind words and feedback, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Dec-2017 on Expedia
Thin walls, could hear room above and nect to me.
Comment from Hotel Management
09-Dec-2017 by Barbara, Hotel Management
Thank you for sharing your comments with us. Being a solid concrete building we do not normally hear that comment, I am very sorry for that experience with us. I hope we can do better during your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from steamboat springs colo

Nice hotel close to the ski area

Posted 26-Nov-2017 on Expedia
Check in was ok! I hate to be asked for a credit card for incidental it makes me feel like a criminal! Rex’s is locate in the hotel area which has great food! Hotel room was clean and is ok
Comment from Hotel Management
27-Nov-2017 by Rianne, Hotel Management
We are happy to hear you enjoyed our restaurant and your stay. We look forward to seeing you in future.